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Welcome to the PenciDesign Support Forum!

Please ensure you include the following information to receive quicker support:

  • Link to your site
    If something isn’t working, please send us the link to the page where the issue occurs. Also, try to be as concise and descriptive as possible.
  • Include a WordPress login
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    Please disable your other plugins and switch to the Twenty Twenty-Five theme before creating the ticket. Test this first so we can determine if there’s a conflict that needs to be resolved.

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Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
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However, item support does not include:

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  • Installation services

Public Tickets

tim-nieuwpoort Moving Favorite Button in Recipe CardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 11 hours ago   30 Most recent comment from tim-nieuwpoort:Ok so be it, but it would be great if you could include it in the recipe card: https://prnt.sc/pUWlvVtajSkb I’d really appreciate it! joneyquest How do I manage the domain I installed the license key on?   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 12 hours ago   2 Most recent comment from PenciDesign Supporter:Hi, 1/ Each license key can only be registered to one domain at a time. 2/ To transfer your license to another domain, go to Dashboard → Soledad → Theme License and click the Revoke License butto ... massimobassocom Justified text for single posts and across the website   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 22 hours ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .inner-post-entry.entry-content { text-align: justify; } Regards,PenciDesign. Begum Low resolution images on featured slider   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 day ago   6 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, there is no available hook or custom code to modify this. If you want to display a custom size for the featured slider only, you will need to edit the template file directly. Regard ... Patrice Greanville Featured slider READ MORE button on homepage does not work.   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 day ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .swiper-flip .swiper-slide { pointer-events: initial !important; } Regards,PenciDesign.
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