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Welcome to the PenciDesign Support Forum!

Please ensure you include the following information to receive quicker support:

  • Link to your site
    If something isn’t working, please send us the link to the page where the issue occurs. Also, try to be as concise and descriptive as possible.
  • Include a WordPress login
    The fastest way for us to assist you is by reviewing your backend setup.
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    Please disable your other plugins and switch to the Twenty Twenty-Five theme before creating the ticket. Test this first so we can determine if there’s a conflict that needs to be resolved.

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  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
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However, item support does not include:

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Public Tickets

anacatnog Post published date   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 hour ago   1 Most recent comment from anacatnog:Hello,I want to display the post published date on some widgets, but the date that is being displayed is the updated date and not the published date.Since I write several posts on the same day and sch ... maximilianruschepaul Header builder and logo   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 hour ago   1 Most recent comment from maximilianruschepaul:Dear all,I am stuck. The only way to get the header working is with Elementor. However, you do have a header builder, which I would like to use for performance reasons.I wish a very simple header. The ... clarastravelroute Single Post Lİnk   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 7 hours ago   1 Most recent comment from clarastravelroute:Hi; I don't want links in single posts to have an underline underneath them. I only want underlines when I hover over them. How can I adjust this setting?Best Regards. Flexycodes Schema   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 20 hours ago   2 Most recent comment from PenciDesign Supporter:Hi, Since your site already uses the RankMath schema, you no longer need the schema provided by the Soledad theme. Please go to Appearance → Customize → General → Schema Markup and enable all R ... sharif ye   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 20 hours ago   17 Most recent comment from PenciDesign Supporter:Hi, You can use the Penci Block and Elementor to create a the footer layout, here is the document: https://soledad.pencidesign.net/soledad-document/#header-footer-builder  Regards,PenciDesign.
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