Public Tickets
commerciale80
PageSpeed LCP HUGE error
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 11 minutes ago
9
Most recent comment from commerciale80:hi, my webmaster will come back from wedding travel in 15 days, may i let you inform about this more foward?
berkandeliaga
Logo ChangeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 11 hours ago
3
Most recent comment from berkandeliaga:Thank you I fixed it.
tim-nieuwpoort
Paginating comment section
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 13 hours ago
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard → Settings → Discussion → Comments page to display by default: change this option.
Regards,PenciDesign.
Mohammad
discover settings of the website
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 13 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
1/ You can edit the topbar elements and settings by going to Appearance → Customize → TopBar → General Settings.
2/ To enable the footer menu, go to Appearance → Customize → Footer → G ...
Roxana Cuello
Featured Video Not Displaying in Loops on Homepage
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 13 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
tahsinakin
frontend editor error
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 1 day ago
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of PenNews only supports back-end editing, so you won't be able to build layouts using the front-end editor.
Regards,PenciDesign.
AndreasWinkler
Footer menu not shown at all pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
7
Most recent comment from AndreasWinkler:Thanks a lot. It works :-)
Mike Zenczak
Soledad - Best Pic Size For Blog Posts
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
4
Most recent comment from PenciDesign Supporter:Hi,
The Soledad theme uses lazy loading for all images, which means images only load when the user scrolls to them. So there's no need to worry about page loading time.
Regards,PenciDesign.
lygs1905
License Error
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Laetitia
Issue with the licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
3
Most recent comment from Laetitia:Hello, Thanks a lot, I was able to activate it. Have a great day
huashuqi
subscribe
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Your header was built with the Penci Header Builder. Please go to Dashboard → Header Builder, click "Edit with Penci Header Builder", and then modify/remove this button or content on that page.
...
daydreamerrc
Mobile / Hamburger Menu LengthClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
7
Most recent comment from daydreamerrc:You nailed it. My safari zoom was at 125%Thank you!
ISOLE-GRECHE
WPBakery Page Builder 8.5
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 3 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please delete the current version, then re-install it by going to Appearance → Install Plugins.
Regards,PenciDesign.
HOnza Koudelka
Latest posts showing in 1 instead of 2 columns when not logged in
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
This issue is related to cached files. Please make sure you’ve cleared all WP Fastest Cache files and your browser cache, then check again.
Regards,PenciDesign.
jane364
Carousel
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me the screenshot and take notes. I will review them and provide you with a quick solution.
Regards,PenciDesign.