Public Tickets
minbhu
editing recipe card
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 30 minutes ago
5
Most recent comment from minbhu:Is there any additional plugin I can use to add these features. As it has been 3 years now and I keep getting the same reply . Thanks
Gregor
Staging Website
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 hours ago
3
Most recent comment from Gregor:I need the Theme for both the main Website and the staging-website for about 10–14 days. On the Staging Website, I will update the Theme and make customizations. This might take a while.
Does tha ...
darekszyndelarz
Mobile
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 hours ago
6
Most recent comment from darekszyndelarz:Where Can I find that place where I could paste API key?
CLAUDIO DE SOUZA
we deal before
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 hours ago
6
Most recent comment from CLAUDIO DE SOUZA:zyk694CSR2D2That is the pass. I used CTRL+X CTRL+V
Samane Nikookar
Right to Left Theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 6 hours ago
44
Most recent comment from PenciDesign Supporter:Hi,Please add this CSS code:
.penci-go-to-top-floating { bottom: 120px;}Regards,PenciDesign.
Ram Kumar
How to enable in Mobile app
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 9 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, we do not currently develop any mobile app for the Soledad theme.Regards,PenciDesign.
Ram Kumar
Enable Multi language
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 9 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,Please follow the document details at this link: https://www.wpbeginner.com/beginners-guide/how-to-easily-create-a-multilingual-wordpress-site/Regards,PenciDesign.
artos8
after installation two problems
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 12 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,Your site contain the SSL issue, please install the Really Simple SSL plugin and follow the document detail at this link: https://wordpress.org/plugins/really-simple-ssl/Regards,PenciDesign.
Dan Turner
Feature images no longer seen on Facebook
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 12 hours ago
7
Most recent comment from PenciDesign Supporter:Hi,I'm still not logged in to your site, so I haven't modified or deactivated any plugins.
Please keep all currently activated plugins if they are working.Regards,PenciDesign.
meghdut
There has been a critical error on this website.
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 17 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account and FTP login information in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
laithb
Accessibility
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 18 hours ago
12
Most recent comment from PenciDesign Supporter:Hi,Please wait for me to make some changes and debug it on Google Page Insights. I will reply to this ticket once the issue has been resolved.Regards,PenciDesign.
Udbye7120
Soledad lazy loading
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 18 hours ago
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → General & Lazyload: turn on the "Disable Lazyload for All Iframes" option.Regards,PenciDesign.
George
Header BuilderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 19 hours ago
18
Most recent comment from George:Thank you very much!!!Your support is incredible!!! Well done PenciDesign!!!
zdza_demir
Header/Footer Builder
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 19 hours ago
9
Most recent comment from PenciDesign Supporter:Hi,I'm still checking this issue and will update this ticket when already resolved.Regards,PenciDesign.
Marcelo
Lincense Revocation
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 19 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...