Public Tickets
alcon_s
Tablesome Plugin
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 hours ago
3
Most recent comment from PenciDesign Supporter:Hi,Update: This problem is caused by the CodeStar framework option in the Tablesome plugin, which conflicts with the Soledad theme options.
We'll improve the plugin compatibility in a future them ...
grederflorent
Elementor messing up with TOC
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 7 hours ago
10
Most recent comment from grederflorent:Sure thank you for the insights, please let me know once it would be tested and then the time to get it it fixed. Have a good day.
netpadrino
Pluralization in Penci Blocks
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 18 hours ago
4
Most recent comment from PenciDesign Supporter:Hi,Thank you for your feedback. We'll check this on our testing site and update this ticket when everything is resolved.Regards,PenciDesign.
Nonhlanhla
Front End Submission
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 20 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,Please make sure you've followed all the steps in the video document below:Regards,PenciDesign.
Jon
Page setup
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 22 hours ago
7
Most recent comment from PenciDesign Supporter:Hi,I've rechecked your page, and this area was built with Elementor. You should edit the page content with the Elementor Page Builder to modify or remove it.Regards,PenciDesign.
aftoshnfs
WPBakery Page Builder plugin
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 22 hours ago
4
Most recent comment from PenciDesign Supporter:Hi,You don't need to delete the current theme installation.
Just re-download the "All files and documentation" file, extract it, and upload the WPBakery Page Builder from that folder.Regards,Penc ...
blidanu26
Menu Always Missing
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
Mark
Disable Ads on certain posts/pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
5
Most recent comment from Mark:Excellent - Thank you.
elsatove
Fonts not working Post Template
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
4
Most recent comment from PenciDesign Supporter:Hi,
1. For the general typography of the sidebar, please modify it by going to Appearance → Customize → General → Typography.
2. I've replied about the heading alignment in another ticket. ...
Brandon
Theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
2
Most recent comment from PenciDesign Supporter:Hi,Could you please send me a screenshot and take a note of the issue?Regards,PenciDesign.
elsatove
Center images/elements inside Blog Post and Sidebar
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 day ago
6
Most recent comment from PenciDesign Supporter:Hi,About the sidebar heading, you can select the text-align by going to Appearance → Customize → Sidebar → General → Sidebar Widget Heading Align.Regards,PenciDesign.
LucyEdward
Menu padding logo
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
7
Most recent comment from PenciDesign Supporter:Hi,Please modify the CSS code:
@media only screen and (min-width: 961px) {
.#navigation .container {
max-width: 770px;
}
}Regards,PenciDesign.
aftoshnfs
can't install the theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 days ago
2
Most recent comment from PenciDesign Supporter:Hi,This issue is related to the server configuration.
Please follow the detailed documentation at this link to understand how to resolve this case: https://www.wpbeginner.com/wp-tutorials/how-to-fix-t ...
Bamarcom
Ajax filter
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 3 days ago
5
Most recent comment from Bamarcom:I hope this is helpful!
tazmike1964
Article Titles not showing up on single post page
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
10
Most recent comment from PenciDesign Supporter:Hi,Please check all the security plugins you have installed. As I mentioned in the previous reply, I can't access https://gotchanewsdaily.com/wp-admin or https://gotchanewsdaily.com/wp-login.php. ...