Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3500176
.soledad popular posts
Closed

Comments

  •  1
    senses started the conversation

    I found this in an old changelog. How do I change to get views from Jetpack? I cant find the setting

    • Featured Added: Sync views count from Jetpack plugin – new options to get views count from Jetpack when Jetpack plugin is activated.
  •  2,271
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → General → General Settings → Get Post Views Data From?: select the "Jetpack" at this option.

    Regards,
    PenciDesign.


  •  1
    senses replied

    See screenshot. I dont have that option (And jetpack is installed and the stats from Jetpack works just fine). 

    Attached files:  Skärmavbild 2023-10-17 kl. 21.00.37.png

  •  2,271
    PenciDesign replied

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   senses replied privately
  •  2,271
    PenciDesign replied

    Hi,

    I've checked your site, please go to the widgets or elements that you need to sort the post by Jetpack post view, select the order by "Jetpack" and then check again.

    Regards,
    PenciDesign.


  •  1
    senses replied

    I dont understand your reply? My question was regarding popular posts, and I cant find the option there?

  •  2,271
    PenciDesign replied

    Hi,

    By default, when you install Jetpack, all the posts are also counted with the Jetpack plugin.

    All you need to do is select the order by 'Jetpack' for all the widgets/elements where you want to display the posts.

    Regards,
    PenciDesign.


  •  1
    senses replied

    And how do I change, "Select the order by 'Jetpack' for all the widgets/elements," and how is this relevant? 

    What I am asking is if the widget 'Soledad Popular Posts' can use Jetpack views (which are correct) instead of the usual way to calculate which posts are popular, since they are totally messed up"

  •  2,271
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → Homepage → Home Popular Posts → Display Home Popular Posts on: select the "Jetpack" at this option.

    Regards,
    PenciDesign.


  •  1
    senses replied

    I dont have the option "jetpack". 

    See attached screenshot. 

    Attached files:  Skärmavbild 2023-10-20 kl. 23.18.19.png

  •  2,271
    PenciDesign replied

    Hi,

    I've re-updated your site.

    Please check again.

    Regards,
    PenciDesign.


  •  1
    senses replied

    ok, now I see that option. But the questions was about the widget. Does this use jetpack views now too?

  •  2,271
    PenciDesign replied

    Hi,

    Yes. Please open the widget settings then select the Jetpack option.

    Regards,
    PenciDesign.