Hello, I tried to install the Soledad theme, but there was the mistake with missing CSS. So I tried to copy the zip file through the FTP Commander and extract the file there. I was ok, I think. Then I install all plugins as in tutorial but there is no possibiity to import demo FOOD (or any other demo).
You need to extract download package from themeforest and use soledad.zip file for your install.
You did install package "All files and documentation" ( include: theme files, customizer data, documentation folder... ), so you got "missing CSS".
For import demo, please send me your admin url and admin account in a private reply and I will take it a look. Seem you didn't install plugin "Soledad Demo Importer"
In next time, if you want to switch to another demo, please do following steps:
1/ Install & activate plugin Customize Reset - After installed this plugin, go to Customize > click to "Reset" button at the top to reset all customizer data to default.
2/ Do ONLY way 2 in this guide here - Import Only customizer data
When you upload an image to media library, the images can't view. It's issues from your hosting can't create folder in wp-content/uploads folder.
I tried change to other theme ( Twenty Seventeen ) and this issue still appear. So, this issues doesn't related with our theme. You should contact with your hosting provider and ask them to fixed this issue.
Hello, I tried to install the Soledad theme, but there was the mistake with missing CSS. So I tried to copy the zip file through the FTP Commander and extract the file there. I was ok, I think. Then I install all plugins as in tutorial but there is no possibiity to import demo FOOD (or any other demo).
Thank you for your help.
Zuzana Fajmonova
Hi,
You need to extract download package from themeforest and use soledad.zip file for your install.
You did install package "All files and documentation" ( include: theme files, customizer data, documentation folder... ), so you got "missing CSS".
For import demo, please send me your admin url and admin account in a private reply and I will take it a look. Seem you didn't install plugin "Soledad Demo Importer"
Best Regards,
PenciDesign
Hi,
Can you send me your admin url and admin account ( username and password )? I will take it a look and help you faster.
Best Regards,
PenciDesign
Hi,
I just checked your site and I see that you have a lot of posts doesn't featured images.
Please set a featured image for each posts here to make your site look good.
For now, everything others on your site is fine, except one thing: the images can't load.
Seem have some issues with your hosting. Please send us your hosting account to I can check this issue for you.
Best Regards,
PenciDesign
Hi,
Yeah, I did it but I still can't login to your hosting: http://prntscr.com/g4zv32
In next time, if you want to switch to another demo, please do following steps:
1/ Install & activate plugin Customize Reset - After installed this plugin, go to Customize > click to "Reset" button at the top to reset all customizer data to default.
2/ Do ONLY way 2 in this guide here - Import Only customizer data
Best Regards,
PenciDesign
Hi,
Yeah, ok. Let's send me your FTP account ( FTP account include: FTP host, FTP username, FTP password )
Best Regards,
PenciDesign
Hi,
I just checked your site one more time.
When you upload an image to media library, the images can't view. It's issues from your hosting can't create folder in wp-content/uploads folder.
I tried change to other theme ( Twenty Seventeen ) and this issue still appear. So, this issues doesn't related with our theme. You should contact with your hosting provider and ask them to fixed this issue.
Best Regards,
PenciDesign
Hi,
You can't use that fonts because that fonts doesn't support characters like ř,š,č ...
I think you can try with Open Sans
Best Regards,
PenciDesign