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  Public Ticket #1269761
Install Demo
Closed

Comments

  • Nick started the conversation
    August 10, 2017 at 12:19am

    Hello,

    I'm trying to install the new Magazine demo for Soledad 4.0. I've followed the instructions of the YouTube video but I do not have the "Import Demo Data" option under "Appearance".

    Also, when I try to install the W3 Total Cache plugin, the site stops working.

  •  2,700
    PenciDesign replied
    August 10, 2017 at 2:15am

    Hi,

    1/ Do you using latest version ( version 4 ) of this theme?

    If not, please check this guide to know how to update this theme.

    After that, make sure you installed plugin Penci Demo Importer

    2/ Seem you did something to make it doesn't work. Please send me:

    - Your admin url

    - Your admin account ( username and password )

    - Your FTP account ( include: FTP host, FTP username, FTP password ) - If you don't know this, let's ask your hosting provider.

    In a private reply - I will check it help you.

    Best Regards,

    PenciDesign