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  Public Ticket #1271045
Post excerpts
Closed

Comments

  •   KristyLepin started the conversation
  •  2,700
    PenciDesign replied
    August 12, 2017 at 2:51am

    Hi,


    I think you should hide posts excerpt to make it look like other posts. You can do that by go to Customize > Other Layout Options > and check to "Remove Post Excerpt"

    Best Regards,

    PenciDesign

  • KristyLepin replied
    August 12, 2017 at 4:53pm

    Thank you for your reply.  I actually want the excerpt showing on all of them, I just hid them in the mean time because the site is live.  How would I go about showing the excerpts and not the image shortcode?

    Thanks again,


  •  2,700
    PenciDesign replied
    August 13, 2017 at 6:02am

    Hi,

    This issue caused by you did deactivate a plugin make that shortcodes display.

    Please check it again.


    Best Regards,

    PenciDesign

  • KristyLepin replied
    August 21, 2017 at 9:29pm

    Hi, 

    I do not have any plugins deactivated.  Could you tell me which one would be causing the problem?

    Thanks again,

    Kristy

  •  2,700
    PenciDesign replied
    August 22, 2017 at 3:33am

    Hi,

    Can you send me your admin url and admin account ( username and password ) - in a private reply?

    I will take it a look.


    Best Regards,

    PenciDesign

  •   KristyLepin replied privately
  •   KristyLepin replied privately
  •  2,700
    PenciDesign replied
    August 23, 2017 at 2:52am

    Hi,


    I found the issues.

    This issues caused by you're using VC to build your posts by use VC shortcodes - and the posts excerpt will remove all shortcodes inside it.

    Here is the way to add excerpt for posts when you using VC, from documentation of VC. Please check it.

    Best Regards,

    PenciDesign