I had a lot of old tickets and I sometimes used that as reference for my website. But your main website seems to be gone and so are all the tickets. Can I find them somewhere? Or did you guys deleted everything. Oo
It's 2 months later now and still don't see any of my old tickets. This change made me loose all previous answers and info i had. Any atm on when they will be merged into the new system?
I had a lot of old tickets and I sometimes used that as reference for my website. But your main website seems to be gone and so are all the tickets. Can I find them somewhere? Or did you guys deleted everything. Oo
Hi,
We don't delete any ticket from you.
Here is all your old ticket:
https://pencidesign.ticksy.com/ticket/1285396/
https://pencidesign.ticksy.com/ticket/1266739/
https://pencidesign.ticksy.com/ticket/1265217/
Best Regards,
PenciDesign
Hi,
Yeah, on the new support forum I can find the tickets I made before on this forum. I am talking about the old support forum. :)
Hi,
We've some issues with our old support forum.
We will take old support forum back in next time, maybe - I'm not sure because we don't working on that forum anymore.
Best Regards,
PenciDesign
Ok I'll wait and hopefully see them back. :)
Hello,
It's 2 months later now and still don't see any of my old tickets. This change made me loose all previous answers and info i had. Any atm on when they will be merged into the new system?
Thank you
Hi,
We're contact with the hosting provider and they tell with us that: we need to wait them backup it.
So, I'm not sure the exact time for get it back. Please bear it for us
Best Regards,
PenciDesign