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  Public Ticket #1291608
Revolution Slider Gone
Closed

Comments

  • schyseth started the conversation

    Two things please:

    1. My revolution slider on my home page has disappeared. Where has it gone?

    2. When I try to update my plugins, I get the message in the attachment.


    Please help me.  I want my slider back.


    Thank you,

  • schyseth replied

    my site is www.forsomethingmore.com, this is the site where the slider has gone missing from the home page

  • schyseth replied

    Also another question. Why am I getting this when I try to update the Soledad plugin?



  •  2,700
    PenciDesign replied

    Hi,

    1/ Please go to Customize > Featured Slider Options > and select again "Revolution Slider"

    2/ It's plugins from wordpress.org and it will auto update. Please try to re-update it. Seem it's issues with your network connection.

    Best Regards,

    PenciDesign

  •   schyseth replied privately
  •  2,700
    PenciDesign replied

    Hi,

    I get it back for you.

    This issues caused by you're using child theme and make a custom on header.php file.

    After updated this theme, you didn't update the code for header.php file - I updated it help you.


    Best Regards,

    PenciDesign

  • schyseth replied

    Thank you! 


    In the future, so I do not have the same problem, can you please tell me how to update the code in the header.php file?


    Thank you :-)

    Seth

  •  2,700
    PenciDesign replied

    Hi,

    In the future, if you updated this theme. Please do following steps:

    1/ Remember/backup everything in header.php you did modified/changed/added on your old theme.

    2/ After updated this theme, copy all the codes from header.php file of latest version, paste it to header.php file from child theme and re-modified/re-changed/re-added it.


    Best Regards,

    PenciDesign