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  Public Ticket #1301162
Featured Images on Category Pages Aren't Showing
Closed

Comments

  • creativewc started the conversation
    September 12, 2017 at 11:12pm

    I created a category page and the images to the posts are showing on the pages. When I click to be directed to a category page I'm just seeing grey boxes where the image would be.

  •  2,700
    PenciDesign replied
    September 13, 2017 at 8:31am

    Hi,


    Please do following the ways here to fix it:

    1/ Install & activate plugin Regenerate Thumbnail.

    2/ After install this plugin, go to admin > Tools > Regen. Thumbnails > Click button "Regenerate All Thumbnails" and wait for it until it's done 100%

    3/ Try it again. If it still doesn't work, let's deactivate all plugins and try again.

    If it work, let's enable each plugin to check the plugin caused this issue.


    Best Regards,

    PenciDesign

  • creativewc replied
    September 13, 2017 at 6:10pm

    Hi, that did not work. I deactivated all the plugins and ran the Regenerate Thumbnail again and still not image.

  •  2,700
    PenciDesign replied
    September 14, 2017 at 2:18am

    Hi,

    Can you send me your admin url and admin account ( username and password ) in a private reply? I will take it a look.


    Best Regards,

    PenciDesign

  •   creativewc replied privately
  •  2,700
    PenciDesign replied
    September 15, 2017 at 2:19am

    Hi,

    Seem your theme files are missing some files.

    I just updated again the theme and it working fine now.


    Best Regards,

    PenciDesign