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  Public Ticket #1309074
how to update the theme?
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Comments

  • gsh0cker started the conversation

    Hi.  I purchased your SOLEDAD theme through ENVATO MARKET.  I recently got an email saying an update was available.  

    How do I go about updating the theme?  

    Do I just re-download the theme again?

    There is a link to re-download the theme in the email but I fear it might delete all the work I have done on the theme.  

    Will it delete everything I have done on the previous version of the theme?  

    Will my custom changes be deleted ????

    How do I update the theme without it altering my website????

    Thanks

  •  2,700
    PenciDesign replied

    Hi,

    Please check this guide to know how to update this theme.

    And you don't lose anything.


    Best Regards,

    PenciDesign

  • gsh0cker replied

    Hi.  I followed all the steps to update my theme.  Everything looked good in the live preview before I saved and  activated it. 

     Then after I activated it, I checked my homepage, and my sidebar disappeared!!  All the work I did for the side bar is gone!  

    How do I fix this??

  •  2,700
    PenciDesign replied

    Hi,

    Can you send me your admin url & admin account ( username and password ) - in a private reply to I can take it a look?

    Best Regards,

    PenciDesign

  • gsh0cker replied

    Hi.  I figured it out.  After the update, It moved all my side bar widgets to the "inactive widgets" column in the wordpress dashboard.  I just had to transfer them back over to the "main sidebar" column and everything went back into place like they were before.  Got worried for a second, but luckily I figured it out. Thanks for quick reply though