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  Public Ticket #1310337
Comment box
Closed

Comments

  • JanChope started the conversation

    Hi! I'd like to ask how to prevent the comment box from being closed even after a period of time. I've unticked the "automatically close comments on articles older than x days" box, but my older posts are still closed to comments. Is there a box that I've missed? Thanks!

  •  2,700
    PenciDesign replied

    Hi,

    Have you try change the "Automatically close comments on articles older than" to a very big number?


    Best Regards,

    PenciDesign

  • JanChope replied

    Yep, and it didn't work.

  • JanChope replied

    Hi, I've tried that but it doesn't work, is there another way? Thanks!

  •  2,700
    PenciDesign replied

    Hi,

    Seem with the posts are closed, you need to allow it open again. Because that option doesn't apply with all the posts closed.

    Please go to edit that posts and do following this image and scroll down and check to "Allow comments" like on this image to open the comment.


    Best Regards,

    PenciDesign

  • JanChope replied

    Yeah, I tried it with the posts open, then since it didn't work, I closed it again. However, I just allowed it again for you to try. It doesn't work for me.

  •  2,700
    PenciDesign replied

    Hi,


    Ahh, I remember that you're using comment from Jetpack.

    So, please check settings for Jetpack comments from settings of Jetpack.


    Best Regards,

    PenciDesign