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  Public Ticket #1327278
Comments not showing on posts
Closed

Comments

  • narcis010 started the conversation
    October 7, 2017 at 3:20pm

    Hello,

    I've installed the theme but noticed that current comments (and adding comments) are not showing up in the posts. Just the total number.

    I've tried deactivating all plugins but it doesn't work. I've tried with a different theme and they do work. Also, I have comments activated globaly and for each post.

  •  2,701
    PenciDesign replied
    October 8, 2017 at 8:53am

    Hi,

    Can you send me your admin url and admin account ( username and password ) in a private reply? I will take it a look help you.

    Best Regards,

    PenciDesign

  •   narcis010 replied privately
  •  2,701
    PenciDesign replied
    October 8, 2017 at 9:20am

    Hi,

    This issue caused by you did checked to Customize > Single Post Options > Hide Post Comments.

    I just un-check it and everything working fine now.

    Best Regards,

    PenciDesign

  • narcis010 replied
    October 8, 2017 at 9:32am

    Thanks a lot!, I really appreciate that. Great support,