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  Public Ticket #1352325
Recipe dropdown is blank
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Comments

  • stvtheme started the conversation

    I have freshly installed a new wordpress with the newest version of wordpress. I have installed the soledad "Food" theme and all plugins.


    I followed the instructions from:  https://www.kevinmuldoon.com/cloudflare-flexible-ssl-wordpress-http-https/
    for SSL from Cloudflare (without using WP Rocket)

    Then followed your instructions from this video: www.youtube.com/watch?v=50GwcSu2fPU&list=PL1PBMejQ2VTzaDTvAmzMZp1kLbAl1lqyJ

    Which included auto loading the wordpress website with demo data


    The problem I have is that the "Recipes" and "Vegetarians" navigation menus are blank when you mouseover them, instead of being like the demo (which is the primary reason I chose to buy soledad5, was these 2 menus). 


    Any suggestions on how to fix these?

  • stvtheme replied

    My website, for an example: http://myinstantkitchen.com/

  •  2,700
    PenciDesign replied

    Hi,

    Seem have some issues in your import process.

    Don't worries. You can go to Appearance > Menus > remove that 2 menu items.

    After that, check this video tutorial to know how to config a category mega menu. I think it's better for your to help you can know how to config it

    Best Regards,

    PenciDesign

  • stvtheme replied

    I do not want to remove those 2 menus, I want them to work just like the Demo.

    I plan on reading your documentation and watching your videos further to try to better understand menus, however, I have given you exact steps on how to recreate this problem so you can give advice on exactly how to fix it.

    Any suggestions?


  •  2,700
    PenciDesign replied

    Hi,

    As I said with you in my previous comment:  Seem have some issues in your import process.

    So, you just need delete that menu items and re-add it following the video tutorial. It doesn't take much time

    Best Regards,

    PenciDesign

  • stvtheme replied

    Right, but, given the fact this issue happened at all, I would think you would be interested in finding out how and why so that your current and future customers don't have the same problem. Simply clicking the button that imported the demo data somehow partially failed or glitched up, because a lot of menus were successfully imported it seems, just not the 2 I have a problem with.

  •  2,700
    PenciDesign replied

    Hi,

    Thank you for your suggested. But almost issues about Import Demo Data caused by the hosting.

    We can't modified your hosting configs. Anyway, we will try to improve it in the future.

    Best Regards,

    PenciDesign

  • stvtheme replied

    FYI the issue was that the Menus were imported successfully but were for some reason invisible until content had been added to those menus. Not sure what wordpress setting would have caused that, but there ya go.