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  Public Ticket #1355661
customise white screen
Closed

Comments

  • thewonkyagency started the conversation
    November 2, 2017 at 4:33pm

    WordPress 4.8.3 running Soledad Child Theme theme.

    On a fresh install of wordpress with only one coming soon plugin activated, i uploaded the soledad and child themes, activated them, installed required plugins and the customise page is just showing a blank page.

    I deleted the coming soon plugin but the blank page was still showing.

    I swapped the theme to twentyseventeen and the customise page works fine. I also tried deactivating all plugins and then the soledad customise page works fine.

    Is there a problem with the latest version of wordpress?


    Please help!

  •  2,701
    PenciDesign replied
    November 2, 2017 at 5:10pm

    Hi,

    It's issues from your hosting, please read this guide to know how to fix it:

    http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/


    Best Regards,

    PenciDesign

  • thewonkyagency replied
    November 3, 2017 at 9:18am

    thanks very much, all sorted - never encountered this before!