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  Public Ticket #1361707
video
Closed

Comments

  • Mit started the conversation

    Hello,

    I would want to put a video YouTube on my homepage but his(her,its) does not walk(work). 
    His(Her,Its) load(responsibility) constantly without result(profit).

    And I would also want to put an image on every page different header

    Do you want to help me?

    Thank you






  •  2,700
    PenciDesign replied

    Hi,

    Can you speak English? And send me your site url & admin account ( username and password ) and the posts you said about that issue?

    Best Regards,

    PenciDesign

  • Mit replied

    I the work in premises(place), I cross(spend) you all the same the passwords?

  •  2,700
    PenciDesign replied

    Hi,

    1/ Please make sure your video url look like this:

    https://www.youtube.com/watch?v=YX3xIk-2fF0

    If it still doesn't work, let's send me your admin url & admin account ( username and password ) - in a private reply.It's account to I can login to your administrator.

    2/ Sorry this theme doesn't support display header images on the pages.


    Best Regards,

    PenciDesign

  • Mit replied

    Comment l'envoyez-vous en privé?

    http://4c32fbdd.ngrok.io/

  •  2,700
    PenciDesign replied

    Hi,

    I fixed the video issues help you.

    This issue caused by your video has time is 36s - but you did set Start Video At (Unit is second) is 70s. So it can't load.

    And please use English only - because we don't know French.

    Best Regards,

    PenciDesign

  •   Mit replied privately
  •   Mit replied privately