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  Public Ticket #1383054
Page personalization - not loading
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Comments

  • rajuldz started the conversation

    Hi,


    After I move website to destination domain i can't personalize site. All the time page is blank and on header display "Loading...". Also i have issue with speed loading.

  •   rajuldz replied privately
  • rajuldz replied

    This problem is solved, but I found another :( I add new video post in 2 languages, and it show at PL website in 2 versions, but in EN website show good only in one language. Pls help me, as soon as posible. Premiere was planed for yesterday :(

  • rajuldz replied

    I add print screen to show what's happened

  •  2,700
    PenciDesign replied

    Hi,

    I see your site fine now. Seem you found what's the issue.

    Best Regards,

    PenciDesign

  • rajuldz replied

    I'm really sorry,


    My Client is very impatient, and He deleate this posts which I prepared. He want to show new view of page his friends... Can You check this now? I prepare agin the same posts + normal post. It's happened only in PL version.

  •  2,700
    PenciDesign replied

    Hi,

    Have you try deactivate all plugins ( except Polylang ) and check it again?


    Best Regards,

    PenciDesign

  • rajuldz replied

    Hi,

    Yes, I was trying, but nothing change.

  •  2,700
    PenciDesign replied

    Hi,

    I found the issues.

    Seem Polylang can't working together with pre_get_posts exclude category.

    If you un-check on Customize > Featured Slider Options > Exclude All Posts In Featured Category In Latest Posts on Homepage - you can see it work fine.

    But, I have another way to fixed it by replace this code to this code:

    $current_lang = get_bloginfo('language');
    $lang_query = substr( $current_lang, 0, 2 ); if ( $query->is_home() && $query->is_main_query() ) {
    $query->set( 'tax_query', array(
    array(
    'taxonomy' => 'category',
    'field'    => 'slug',
    'terms'    => $exclude_array,
    'operator' => 'NOT IN'
    ),
    ) );
    $query->set( 'lang', $lang_query );
    }

    I did it help you by do way 2 - You still can keep the options for exclude posts.

    Now, it's working fine.

    Best Regards,

    PenciDesign

  • rajuldz replied

    Great news, Thank You!

    One question. It's not be overwritten after theme update?

  •   PenciDesign replied privately
  • rajuldz replied

    Great!

    Really thank You alot! You are very good support! :)

    Best Regards!
    Konrad

  •   PenciDesign replied privately