Hello, I have bought the theme yesterday and I have an issue: I am using theme version Technology and I try to replace the logo, but the .png images that I load loose their transparence and their background turns black. I can see the same issue for the Soledad logo from the footer. Do you know what the problem could be? Thank you, Ioana
I found the cause, it was a plugin that I had installed which added a small watermark to the images and caused the black background to png. Thank you and sorry for disturbing you. I like your theme :).
Hello, I have bought the theme yesterday and I have an issue: I am using theme version Technology and I try to replace the logo, but the .png images that I load loose their transparence and their background turns black. I can see the same issue for the Soledad logo from the footer. Do you know what the problem could be? Thank you, Ioana
Hi,
Your logo has black color outside it from itself - check your logo image here
I think you should make again your logo - remove all black color on your logo image.
Best Regards,
PenciDesign
The image gets the black background after it is uploaded to Wordpress Media Library, please see the original image in the attachement.
Ioana
I found the cause, it was a plugin that I had installed which added a small watermark to the images and caused the black background to png. Thank you and sorry for disturbing you. I like your theme :).
Ioana