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  Public Ticket #1403435
drop down menu images are not showing
Closed

Comments

  • simonk007 started the conversation

    the drop down menus in the home page ie:

    LIFE, TRAVEL have drop down menus with posts with image previews, the titles are showing but the featured images are not displaying in the drop menu, in addition the images under the side banner widget RECENT POSTS also are not displaying the featured images, how can I have the images display properly both on the drop down menu and recent posts area. Thanks

  •  2,699
    PenciDesign replied

    Hi,

    Can you send me your admin url and admin account ( username and password ) in a private reply? I will take it a look.

    Best Regards,

    PenciDesign

  • simonk007 replied

    I don't feel comfortable giving access to my admin, it's really a simple issue, the images for the drop down menu are not showing and the images for the recent posts are not showing, please see the attached screenshot. Maybe there is a setting adjustment I need to do to make these images visible on the website?

    Thanks

    Simon

  •  2,699
    PenciDesign replied

    Hi,

    Please try deactivate all plugins and re-check it again.

    If it work, let's enable each plugin to check what's plugin caused this issue.

    I want to help you faster, so I said with you send me the admin information. If you don't want to do that, you can check it for yourself. If deactivate all plugins doesn't solve this issue -> this issue doesn't simple like you think and you need to send me the admin url and admin account ( username and password ) to I can check it help you.

    Best Regards,

    PenciDesign