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  Public Ticket #1406434
Problems with Soledad
Closed

Comments

  •  1
    SimsWorld started the conversation

    Hi, I'm having some issues with Soledad:

    1) Everytime I update the theme, the operation is completed successfully, but I receive the following errors: 

    Warning: array_merge(): Argument #5 is not an array in /home/simsworl/public_html/wp-includes/widgets.php on line 1159

    Warning: array_diff(): Argument #2 is not an array in /home/simsworl/public_html/wp-includes/widgets.php on line 1160

    Warning: Invalid argument supplied for foreach() in /home/simsworl/public_html/wp-includes/widgets.php on line 1162

    Warning: array_merge(): Argument #1 is not an array in /home/simsworl/public_html/wp-includes/widgets.php on line 1170

    2) Soledad popular posts widget doesn't update, though I have set it to refresh once weekly. It's stuck at the same posts since some weeks. This problem also happens for Recent Comments widget (which isn't a Soledad widget), so I suspect it can somehow be related to the errors above.

    Can you help me? Thanks in advance.

  •  2,700
    PenciDesign replied

    Hi,

    1/ As you can see the issues doesn't come from Soledad theme - /home/simsworl/public_html/wp-includes/widgets.php - Seem you have a plugin caused this issue. Have you try deactivate all plugins and check it agian?

    2/ Have you use any cache? If right, the popular posts can't update if you using a cache plugin.

    In the next updates of Soledad theme, we will find a solution to solved this issue.

    Best Regards,

    PenciDesign

  •  1
    SimsWorld replied

    I do use a caching plugin(SuperCacher from SiteGround), but the popular posts widget has always worked until lately, as well as the Recent Comments widget.

    Oh, I forgot to say that everytime I reinstall the theme to update it, the popular posts widget and the social media widget are automatically removed from the layout and I need to add them back through Appearance >> Customize. That's why I thought those errors had something to do with Soledad. 

  •  2,700
    PenciDesign replied

    Hi,

    Very strange. Because I just tested update soledad and I didn't got any issues like you said.

    Have you try deactivate all plugins and try to update it to find what's the issues? We tested it and I'm sure this issues doesn't related with our theme.

    Best Regards,

    PenciDesign

  •  1
    SimsWorld replied

    Hi! Does Popular Posts widget use WP-Cron to update? I deactivated it some weeks ago.

  •  2,700
    PenciDesign replied

    Hi,

    Do you mean "Soledad Popular Posts" widget? If right, it doesn't affect when you update this theme. This widget building from inside our theme.

    Best Regards,

    PenciDesign