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  Public Ticket #1414506
An error page on my websites
Closed

Comments

  • Taylan started the conversation
    December 28, 2017 at 12:18pm

    Hi, 

    If you go on the URL - https://www.theunibubble.com/student-hacks/ - and scroll to the bottom and click 'older posts' the URL https://www.theunibubble.com/student-hacks/page/2/ isn't working and coming up with a 404 error page.

    How do I fix this?


    Thanks

  •  2,699
    PenciDesign replied
    December 28, 2017 at 1:02pm

    Hi,

    Please try one in two thing:

    1/ Go to admin page > Settings > Permalink > and click "Save Change" again.

    2/ Deactivate all plugins and check it again. After it work, enable each plugin to check what's plugin caused this issue.

    After deactivate again, do again point 1/

    Best Regards,

    PenciDesign

  • Taylan replied
    December 28, 2017 at 1:52pm

    I tried step 1 and it didn't work. 


    Could it be because I'm using a custom link structure?

  • Taylan replied
    December 28, 2017 at 1:58pm

    I tried both of the steps and neither of them work.

  •  2,699
    PenciDesign replied
    December 28, 2017 at 2:01pm

    Hi,


    Have you use custom link structure? Seem this caused that issue.

    Best Regards,

    PenciDesign

  • Taylan replied
    December 28, 2017 at 2:01pm

    Now my custom link structure is not working. 

    Your instructions have made things a lot worse. Now the theunibubble.com/news and theunibubble.com/student-hacks links are also showing errors

  • Taylan replied
    December 28, 2017 at 2:02pm

    Yes. But now Wordpress won't allow me to use a custom link structure. I already have many links out there on social media which are using the custom link structure. 

  •  2,699
    PenciDesign replied
    December 28, 2017 at 2:03pm

    Hi,

    Please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look.

    Best Regards,

    PenciDesign

  • Taylan replied
    December 28, 2017 at 2:04pm

    Did you make it so that I can't use my custom link structure? Please reverse that change if that is what you did. 

  • Taylan replied
    December 28, 2017 at 2:09pm

    The Student Hacks and News pages are now working as I changed to a different link structure but it has /category/ in front of it in the URL which isn't great, it looks cluttered and ugly.

    Please let me know if you can figure out a way for me to have my custom link structure back with the Student Hacks and News pages working properly.

  •   Taylan replied privately
  •  2,699
    PenciDesign replied
    December 28, 2017 at 2:12pm

    Hi,

    As I can see now: https://www.theunibubble.com/category/student-hacks/page/2/ this page working fine.

    So, this issues related with your config - you did removed the 'category' on the link above to make the page 2 doesn't work - This issues doesn't related with our theme. You can try active a default theme from Wordpress to check - the issues doesn't based on the theme.

    Best Regards,

    PenciDesign