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  Public Ticket #1414629
Required Plugins (Penci Demo Importer)
Closed

Comments

  • jkm_1 started the conversation
    December 28, 2017 at 2:50pm

    Hi,

    I bought the Soledad theme on Nov 27 and have only just got around to installing it (work kept me away from working on my site).

    Now that I would like to import demo data, I cannot do so because the none of the required plugins are installing.

    Here is the error I keep receiving: <<Download failed. A valid URL was not provided.>> I have attached images of these errors below.


    Please help me.


  •  2,699
    PenciDesign replied
    December 28, 2017 at 2:52pm

    Hi,

    Please try activate parent theme, after that go to Appearance > Install Plugins > and install & active plugins.

    After that, active again your child theme.

    Best Regards,

    PenciDesign

  • jkm_1 replied
    December 28, 2017 at 2:53pm

    Just a moment as I attempt this.

    Thank you for getting to me so quickly.

  • jkm_1 replied
    December 28, 2017 at 2:59pm

    This worked like a charm. Thank you and happy holidays!