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  Public Ticket #1426169
Category preview + coding showing on post excerpt
Closed

Comments

  • tylerfrat started the conversation

    Good day, 

    Love this theme!

    I am experiencing the following issues:

    1. The category hover preview is not working on my site. It only shows the words of the category, not the photos. How can this be fixed? I want to be able to see photos like in Attachment 1. 


    2. Most of my posts are showing coding in the post excerpt. Please see Attachment 2. How can I fix this?

    3. How can I remove the chain of categories as seen in Attachment 3?

    4. Which menu style is featured in Attachment 4? Where can I add the Ad for that style?

    5. How can I minimize the gap between the "load more posts" and the instgram footer?

    6. I added Google Adsense to several spots but none have come up yet. 

    Many thanks,
    Ty
    www.laissezflair.net

  •  2,699
    PenciDesign replied

    Hi,

    Thank you for loving our theme.

    1/ I think you didn't check documentation for this theme. We've said about that here or watch this video tutorial. You should do this on a fresh menu to know how it work.

    2/ Because your posts was using Visual Composer to build it. So it appears on the excerpt.

    For Visual Composer, here is the way you can add excerpt for your posts when you using Visual Composer.

    3/ You can remove it via Customize > General Options > and check to "Hide Breadcrumbs"

    4/ It's Header Style 3. You can change it via Customize > Logo and Header Options > Header Layout.

    And on this section, you can see option for add banner image or your ads for this header style here.

    5/ This space caused by your ads you added above the footer, check this image.

    6/ I can see your ads doesn't display. You should check again with your ads codes or ask google about that. Seem your ads can't display. Because more than 10k+ customers using this theme with this option still working fine.

    Best Regards,

    PenciDesign

  • tylerfrat replied

    Hello,

    Thank you for your prompt reply. 

    1. I did indeed watch that video but that still did not help or show an option of displaying category previews. Please see Image 1 attachment to see how it looks on the admin side. 

    2. I have used Visual Composer for years and it auto selects the excerpt unless you chose to manually enter it. As such, it is correct to automatically add the excerpt from the post (which is what it is currently doing). The problem is that it is showing the code. I have never had to manually enter the excerpts when using visual composer. 

    Thank you,
    Ty

  •  2,699
    PenciDesign replied

    Hi,

    1/ Please check this image

    2/ It's guide from Visual Composer. Seem you did use a theme without excerpt before.

    Best Regards,

    PenciDesign