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  Public Ticket #1447382
502 Bad Gateway
Closed

Comments

  • frommybowl started the conversation

    My site (www.frommybowl.com) has been working normally up until this afternoon, and I keep getting the following message (below). I cannot edit a blog post or work via my WordPress dashboard because I keep getting a 502 Bad Gateway Post. I talked with my web host and they said the issue is with my theme.

    This is the text:

    ERROR 502 - BAD GATEWAY

    Why am I seeing this page?

    The server that your request has reached is acting as a gateway or proxy to fulfil the request made by your client.

    Web Browser => Web Front-End => Web Back-End

    This server (Web Front-End) received an invalid response from an upstream (Web Back-End) server it accessed to fulfil the request.

    In most cases this will not mean that the upstream server is down, but rather that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.

    This problem is most commonly caused when there is a problem with IP communications between the Web Front and Back-Ends. Before you attempt to resolve this problem you should clear your browser cache completely.

    Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.


  •  2,700
    PenciDesign replied

    Hi,

    With more than 11k+ customers using this theme, only you have this issue. I'm sure this issue doesn't come from our theme. 

    Have you try deactivate all plugins and try it again?


    Best Regards,

    PenciDesign