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  Public Ticket #1449131
Instagram Plugin
Closed

Comments

  • verdancyland started the conversation
    January 29, 2018 at 9:30am

    Hi! All is well with our website now except for one thing. The IG plugin seems to be broken or corrupted. Any gives? Thanks

  •  2,699
    PenciDesign replied
    January 29, 2018 at 4:00pm

    Hi,


    I see it working fine on your site now. Seem you did fixed it.


    Best Regards,

    PenciDesign

  • verdancyland replied
    March 19, 2018 at 5:24pm

    Hello again, just checked on my homepage and my IG feed seems to be broken again. i tried checking what could be wrong, went to instagram feed on dashboard, checked settings are right but it's still the same. Can you help?

  •  2,699
    PenciDesign replied
    March 20, 2018 at 2:28am

    Hi,

    Please send me your admin url and admin account ( username and password  ) - in a private reply. I will take it a look help you.


    Best Regards,

    PenciDesign

  •   verdancyland replied privately
  •  2,699
    PenciDesign replied
    March 27, 2018 at 3:43am

    Hi,

    I can't login to your admin by use the information you sent. Ok, no problems, please do following the guide here to know how to solve this issue.

    If it doesn't work, let's send me your admin url and admin account. I will take it a look on this help you.

    Best Regards,

    PenciDesign

  •   verdancyland replied privately
  •  2,699
    PenciDesign replied
    March 28, 2018 at 3:06am

    Hi,

    I fixed it help you. You didn't do following the guide I sent you.


    Best Regards,

    PenciDesign