Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1476755
Updating Theme Failure
Closed

Comments

  • fgt196 started the conversation
    February 21, 2018 at 8:28am

    Hi,

    Unable to update to Soledad 5. Got this message:

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.


  •  2,699
    PenciDesign replied
    February 21, 2018 at 8:29am

    Hi,

    You need to extract download package from themeforest and use soledad.zip file for your install.


    Best Regards,

    PenciDesign

  • fgt196 replied
    February 21, 2018 at 8:32am

    Hi,

    I did that and I uploaded the zip file. Wordpress is saying the upload failed as your zip file was missing the style.css stylesheet.

    Thanks

  •  2,699
    PenciDesign replied
    February 21, 2018 at 8:34am

    Hi,

    Because you're doing wrong - that caused this issue.

    Please go to download page and re-download "All files and documentation"

    After that, extract this download package, you will get a new folder, open the folder you will see soledad.zip file - let's use this file for your install.


    Best Regards,

    PenciDesign