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  Public Ticket #1481210
Advertising Code
Closed

Comments

  • oOJimmyP started the conversation

    Hi,

    We have currently been given code from an advertising agency to display an advert on our site. 

    They told us that code needs to be placed just before the </body> tag and the advert should appear on every page.

    However I’m not sure on what file or where I will need to paste the code so it will pop up no matter what page is visited. 

    Thanks in advance.


  •  2,700
    PenciDesign replied

    Hi,

    If so, you can add more the codes via Customize > Footer Options > Google Analytics Codes


    Best Regards,

    PenciDesign

  • oOJimmyP replied

    That's brilliant thank you for your help.

    Im not sure if i need to create another post in regards to a different issue however i have a problem with using Woocommerce on the theme.

    I install the plugin etc but everytime i click shop or any page associated with the shop all it does is display the home page as content instead of my products. Is this common or do i need to do something in order to activate it correctly.

  • oOJimmyP replied

    Sorry i forgot to include the link https://greviews.co.uk/shop

  •  2,700
    PenciDesign replied

    Hi,

    Please setup woocommerce pages first and you will see shop page.

    Check more here


    Best Regards,

    PenciDesign

  • oOJimmyP replied

    I have done everything that is required for the shop to work and still all that displays is my homepage.

    Even if i click to view a category of a product it still just displays my homepage. Please can this be looked into as i need a shop setup. If needed i can give logins to website.

    Thank you

  •  2,700
    PenciDesign replied

    Hi,

    Ok. Please send me your admin url and admin account ( username and password  ) - in a private reply. I will take it a look.


    Best Regards,

    PenciDesign

  •   oOJimmyP replied privately
  •  2,700
    PenciDesign replied

    Hi,

    I just checked your site and I see that this issue doesn't related with our theme. Even I tried activate a default theme from Wordpress - It still doesn't work. ( You can give it a try )

    Seem this issue come from your hosting because I see an issue on system status like on this image

    So, please contact with your hosting provider and ask them about that issue.


    Best Regards,

    PenciDesign

  • oOJimmyP replied

    Thank you for trying and the advice :) much appreciated!

    I will get in contact with the hosting and see what they say.

    Thanks again

    Kind regards,

    James

  • oOJimmyP replied

    Ok so i have contacted my hosting and they told me to download the file and place it within the wordpress files.

    I have done this and there are now no errors within the woocommerce status page but the shop still wont work. I have included a image below of the file now being present.

    Image of status

  •  2,700
    PenciDesign replied

    Hi,

    Let's ask them about your issues - seem it came from your hosting - like I checked it doesn't related with our theme ( activate another theme and the issue still appears  )


    Best Regards,

    PenciDesign