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  Public Ticket #1495758
Dropdown menu
Closed

Comments

  • Shaina started the conversation

    the drop down menu displaying subcategories is not working on mobile devices such as tablets. If you click the parent category it automatically takes you to the page displaying all posts in that category instead of the drop down menu displaying the sub categories. 

  •  2,700
    PenciDesign replied

    Hi,

    When you're on tablet, the hover & click event will based on the touch level. When you touch lightly. it's hover. And when you touch strong, it will understand it's click.


    Best Regards,

    PenciDesign

  • Shaina replied

    is there a way to make it a double click option instead? So the first time you touch it it would be a drop down menu and the second time it would take you to the category page. 

  •  2,700
    PenciDesign replied

    Hi,

    Unfortunately, this theme doesn't support this feature. Because a lot of customer will understand it's a bug when their need to touch 2 times to go to a menu item.


    Best Regards,

    PenciDesign

  • Shaina replied

    Ok, I’ve been testing it now for a couple days and it doesn’t seem to matter how I touch the menu items on a tablet, it never shows the drop down menu. 

  •  2,700
    PenciDesign replied

    Hi,

    I checked on iPad and I still can touch to show the drop down menu.


    Best Regards,

    PenciDesign