1/ On category page the featured image doesn't display, seem you did check on Customize > Standard & Classic Layout Options > "Hide Post Thumbnail". Let's check it again.
2/ On single posts page, seem you did check on Customize > Single Post Options > Hide Featured Image on Top. Let's check it again.
hi,
I have written a post yesterday and i have set an header image.
This image is visible on slider but not in The single post (neither in home page and in category page)
Hi,
1/ On category page the featured image doesn't display, seem you did check on Customize > Standard & Classic Layout Options > "Hide Post Thumbnail". Let's check it again.
2/ On single posts page, seem you did check on Customize > Single Post Options > Hide Featured Image on Top. Let's check it again.
Best Regards,
PenciDesign
hi.
I have checked options of general layout and single page.
I have never checked "hide thumbnail" and "hide image on top".
Indeed the image of the other posts is correctly visible. I have problem only with that image.
How can i do?
Hi,
Please send me your admin url and admin account ( username and password ) in a private reply. I will take it a look.
Best Regards,
PenciDesign
how doing a private Reply?
When you reply/create a new ticket. See on the bottom right and enable Private
http://prntscr.com/ir5heq
Best Regards,
PenciDesign
Hi,
Please check it carefully and send it again for me. I can't login with the infor you sent.
http://prntscr.com/ir5m5q
Best Regards,
PenciDesign
Hi,
I need your wordpress admin account - the username and password to I can login to this page:
http://tulaconosciroma.it/wp-admin
Best Regards,
PenciDesign
Hi,
This issue caused by you did activated on "Gallery" tab here
It's for gallery posts format. I just change it to "Standard" tab and everything working fine now.
Also, I see you have issues with Instagram Slider at the bottom, please check this ticket to know how to solve this issue.
Best Regards,
PenciDesign
thank you!!!!!
Envato has the best support team and service in the word.
2 tickets and both Times you solved my problems in a so little time
Thank you