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  Public Ticket #1510293
unable download the demo file
Closed

Comments

  • vizznbs started the conversation
    March 20, 2018 at 2:34am

    Hi, found that when the theme is installed, the demo file is unable to download. Can you please advise the solution? Thanks..

  •  2,700
    PenciDesign replied
    March 20, 2018 at 2:37am

    Hi,

    Please send me:

    - Your admin url

    - Your admin account ( username and password  )

    - What's demo you want to import for your site?

    In a private reply, I will check it help you.


    Best Regards,

    PenciDesign

  •   vizznbs replied privately
  •  2,700
    PenciDesign replied
    March 21, 2018 at 7:45am

    Hi,

    I imported help you Art Magazine without any issue. I just installed it after deactivate all plugins doesn't come with the theme ( Duplicate Page And Post, WordPress phpinfo(), WP Maximum Execution Time Exceeded ) and I imported it by use Chrome browser.

    You can take a look again on your site.

    http://prntscr.com/iu5t7q

    Best Regards,

    PenciDesign