Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1510345
Mega Menu Error
Closed

Comments

  • alicebolte started the conversation

    I just updated the menus and the mega menu disappeared. I went back to the documentation and followed the instruction, but when I edit appearance/menus, I do not have any section that allows me to choose a mega menu. I added the “megamenu” to the CSS class and still no mega menu option. 

  •  2,700
    PenciDesign replied

    Hi,

    You have a plugin caused this issue. Please deactivate all plugins and check it again, after it work, let's enable each plugin to check what's plugin caused this issue.

    And please remove classess:  “megamenu” for your category mega menu. This class just apply when you config columns mega menu - not for category mega menu.


    Best Regards,

    PenciDesign

  • alicebolte replied

    Hello, 

    I deactivated ALL plugins and the issue was unchanged. Please let me know if I can remedy this situation in any other way. I purchased Soledad mainly because of this mega menu. 

    Thank you, 
    Alice

  •  2,700
    PenciDesign replied

    Hi,

    Ok. Please send me your admin url and admin account ( username and password  ) - in a private reply. I will check it help you.


    Best Regards,

    PenciDesign