Hi, I purchased the Soledad Wordpress theme with the Soledad child demo. Unfortunately after several attempts I can’t find and install the style I chose. Could you please help me? Thank you so much.
This issue caused by your installation is wrong. You uploaded all package of this theme for your site ( Documentation, demo content, license... folder to your theme folder. )
You need to extract download package from themeforest and use soledad.zip file for your install - this is correct way. So, you can do it again for your self or send me more your FTP account ( include FTP host, FTP username, FTP password ) or your hosting account. I will help you do that.
Also, Is it new site? No any posts/pages you need to keep? If so, I can delete all it and do import for you after installed again this theme.
Hi,
I purchased the Soledad Wordpress theme with the Soledad child demo. Unfortunately after several attempts I can’t find and install the style I chose.
Could you please help me?
Thank you so much.
Hi,
Please send me your admin url and admin account ( username and password ) - in a private reply. I will check it help you.
Best Regards,
PenciDesign
Hi,
This issue caused by your installation is wrong. You uploaded all package of this theme for your site ( Documentation, demo content, license... folder to your theme folder. )
You need to extract download package from themeforest and use soledad.zip file for your install - this is correct way. So, you can do it again for your self or send me more your FTP account ( include FTP host, FTP username, FTP password ) or your hosting account. I will help you do that.
Also, Is it new site? No any posts/pages you need to keep? If so, I can delete all it and do import for you after installed again this theme.
Best Regards,
PenciDesign
Hi,
I did it help you. You can take a look again on your site.
Please check documentation for Soledad theme here to know how config this theme. It's short and easy to understand.
Best Regards,
PenciDesign