Hi team, yesterday I reported of a poll gone weird..., but it all got WORSE!
> The site doesn't listen to new articles or changes (takes 10-20 min!) > When i want to set the site to 'UnderContruction', it doesn't do that, wtf... > The customizer doesn't work (it goes to loginscreen of WP, see attachment) > Making a reaction causes to get a http 405 error > The site is slower and feels kinda buggy.
All in all, I thought; let's take the backup of tuesday 20th, before the problems, to reset it all. Did that, lost the content of two days, but the same problems stayed! :S
The hosting has no problems now, they say it's the theme.
I need serious help, because the site is now not functionable. The first 4 days of the theme has been absolutely great, and the service was amazing too. Please help me out...
Yes, it's strange indeed, can't seem to find the issue.
I tried it on multiple accounts, multiple computers, anonymous browsers, incognito..., doesn't change that. When I post a article under a other computer on a anonymous browser; but the post doesn't go immediately go online.
It's like the sites doesn't 'listen' . What can this be?
I checked your site and I see this issue doesn't related with our theme. When I activate another theme ( example a theme default from Wordpress ) - this issues still appears.
Seem your hosting has a cache caused this issue. You should ask your hosting provider about this.
It's not issues from our theme, so we can't help anything on this.
Thanks for checking! I contacted them and they flushed the varmnish or something. This worked halfway, but the errors stayed the same (no customizer, no new articles when posting etc.)
They are working on it, I will update you asap. Thanks again.
Hi team, yesterday I reported of a poll gone weird..., but it all got WORSE!
> The site doesn't listen to new articles or changes (takes 10-20 min!)
> When i want to set the site to 'UnderContruction', it doesn't do that, wtf...
> The customizer doesn't work (it goes to loginscreen of WP, see attachment)
> Making a reaction causes to get a http 405 error
> The site is slower and feels kinda buggy.
All in all, I thought; let's take the backup of tuesday 20th, before the problems, to reset it all. Did that, lost the content of two days, but the same problems stayed! :S
The hosting has no problems now, they say it's the theme.
I need serious help, because the site is now not functionable.
The first 4 days of the theme has been absolutely great, and the service was amazing too. Please help me out...
THANKS!
Hi,
Have you tried deactivate all plugins doesn't recommend with this theme and try it again?
This is strage because it work fine before and now it like so, as you know of course we can't make the theme work some days and stop to work.
About "> When i want to set the site to 'UnderContruction', it doesn't do that, "
Maybe you're logged in, so you still see it or it's a cache issue. Please try it on anonymous browser to get correct results.
Best Regards,
PenciDesign
Yes, it's strange indeed, can't seem to find the issue.
I tried it on multiple accounts, multiple computers, anonymous browsers, incognito..., doesn't change that. When I post a article under a other computer on a anonymous browser; but the post doesn't go immediately go online.
It's like the sites doesn't 'listen' . What can this be?
Hi,
Please send me your admin url and admin account ( username and password ) in a private reply. I will take it a look.
Best Regards,
PenciDesign
Did the login work? And if so, what did you see?
No change on this side, still the same errors.
Hi,
I checked your site and I see this issue doesn't related with our theme. When I activate another theme ( example a theme default from Wordpress ) - this issues still appears.
Seem your hosting has a cache caused this issue. You should ask your hosting provider about this.
It's not issues from our theme, so we can't help anything on this.
Best Regards,
PenciDesign
Thanks for checking!
I contacted them and they flushed the varmnish or something. This worked halfway, but the errors stayed the same (no customizer, no new articles when posting etc.)
They are working on it, I will update you asap. Thanks again.