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  Public Ticket #1519243
Instagram Slider
Closed

Comments

  • kkaplane started the conversation
    March 27, 2018 at 5:52am

    Hi!
    The Instagram Slider doesn't work anymore. I have tried to set it up again, but no change. Best regards, Karin

  •  2,700
    PenciDesign replied
    March 27, 2018 at 7:09am

    Hi,

    Please check this guide to know how to solved this issue:

    https://pencidesign.ticksy.com/ticket/1502898/

    If it doesn't work, let's send me your admin url and admin account. I will take it a look on this help you.

    Best Regards,

    PenciDesign

  • kkaplane replied
    March 27, 2018 at 8:13am

    updated, the pictures appear now but the cropping does not work. 

    www.jubeltage.at

    best karin

  •  2,700
    PenciDesign replied
    March 27, 2018 at 8:41am

    Hi,

    Please go to Appearance > Widgets > edit your instagram slider widget > on "Image format" > select "Square -Cropped" and save it again.


    Best Regards,

    PenciDesign

  • kkaplane replied
    March 28, 2018 at 7:33am

    it is set like this

  •  2,700
    PenciDesign replied
    March 28, 2018 at 9:54am

    Hi,

    Let's change  "Image format" to another one and select back to "Square -Cropped" and save it again


    Best Regards,

    PenciDesign