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  Public Ticket #1533113
Support about Search Bar & Sidebar
Closed

Comments

  •  3
    Felipe started the conversation

    1) When I'm in my Web and try to use the search bar on mobile, the keyboard disappears. I'm using Gboard Keyboard on Android. 

    2) How I can share something in my sidebar, with an widget, without keeping inside a 'box'. For example (see photo), this banner size is 300px (width) and is out from the box because the padding apply to every widget (and this is a simple text calling the banner through shortcode).

    Thank you for any response.

  •  2,700
    PenciDesign replied

    Hi,

    1/ I use my phone and tested it and I see everything fine. Check this image

    Can you show me a video about this issues?

    2/ Please try add more this code to Customize > Additional CSS to fixed it:

    @media screen and (min-width: 1240px) { 
    .sidebar-left .site-main .penci-container, .sidebar-right .site-main .penci-container { width: 100%; max-width: 1150px; } 
    .sidebar-left .site-main .widget-area, .sidebar-right .site-main .widget-area { width: 340px; }
    }
    .single .penci-wide-content, .archive .penci-wide-content{ max-width: calc( 100% - 340px);  }

    Best Regards,

    PenciDesign

  •  3
    Felipe replied

    (Updated in the new response)

  •  3
    Felipe replied

    Thank you! The code you gave me works, but is not the solution I'm looking. 

    For the search bar, I attached a video in my question, but I give you again on this URL: https://www.dropbox.com/s/s9dre9va19c5tzl/Search%20Bar.mov?dl=0

  •  2,700
    PenciDesign replied

    Hi,

    1/ So, what's the solution you're looking for?

    2/ Please send me:

    - Your admin url

    - Your admin account ( username and password  )

    - Your FTP account ( include FTP host, FTP username, FTP password  ) - if you don't know about this, let's send me your hosting account.

    In a private reply - and I will take it a look help you.


    Best Regards,

    PenciDesign

  • omd replied

    @PenciDesign 

    pre sales question, is this license just for 1 web or can i use for unlimited ? 

    PenNews - Multi-Concept News/Magazine

  •  3
    Felipe replied

    Hi, thank you for your help. 

    1) For example in the widgets for sidebar, the "PenNews: Banner Box" puts an image in full width. And not inside the box (with padding 20px). I need to put my own banners (html, shortcodes, etc.) from other plugins like the "PenNews: Banner Box (full width). It is understood?

    2) Any chance to receive the support without giving access to my server? BTW I try it with the Demo you have online and have the same trouble. BUT is just happening just in Android (I use 2 different phones with Chrome and Firefox and I have the same results), NO in iOS (I used Chrome and works fine). So is a theme problem (you can work with your own demo, right?). Look this video: https://www.dropbox.com/s/s93dqr2hzx0pvkg/Head%20PenNews.mov?dl=0

    Greetings.

  •  2,700
    PenciDesign replied

    Hi,

    1/ If so, I think for now, the best solution for you is disable padding for all blocks & widgets via Customize > General Options > Disable Padding Block & Widget

    In the future updates, we will consider to add more a widget & elements without padding.

    2/ Our developers working on this. If there is issues, will have a update soon to fixed it.


    For @omd: With one license of this theme - you just can use for one website. If you want to use this theme for multiple website, you need to buy more license for it. Example: 3 licenses use for 3 websites, 5 licenses use for 5 website.


    Best Regards,

    PenciDesign

  •  3
    Felipe replied

    Thanks. I will wait for any update to fix this (search bar troubles).

    And I found another weird thing. For some reason, when I use 'Mega Menu' with some categories, the Web breaks up. Look at the pictures. 

    a) https://www.dropbox.com/s/ov3wxeobtouxd3t/Screen%20Shot%202018-04-08%20at%2012.13.22%20PM.png?dl=0
    b) https://www.dropbox.com/s/jo2ndlaajvsrlcm/Screen%20Shot%202018-04-08%20at%2012.13.45%20PM.png?dl=0

    Any ideas?

  •  2,700
    PenciDesign replied

    Hi,

    Please send me your admin url and admin account ( username and password  ) - in a private reply. I will check it help you.


    Best Regards,

    PenciDesign

  •   Felipe replied privately
  •   PenciDesign replied privately
  •   Felipe replied privately