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  Public Ticket #1538433
I did'nt get any playing videos in my website
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Comments

  • shiva krishna started the conversation
    April 12, 2018 at 9:14am

    Hi,

    I  purchased soledad theme and imported svideo demo content, but iam not able to play the videos in my website it just showing images only 

    This is my Website URL : http://yashowtv.com/

    http://soledad.pencidesign.com/soledad-video-dark/

  •  2,700
    PenciDesign replied
    April 12, 2018 at 9:20am

    Hi,

    Thank you for interested our theme.

    Seem you didn't install plugin Vafpress Post Formats UI - Let's go to Appearance > Install Plugins > and install & activate this plugin.

    If it still doesn't work, let's add more your admin url and admin account ( username and password  ). I will check it help you.


    Best Regards,

    PenciDesign

  •   shiva krishna replied privately
  •  2,700
    PenciDesign replied
    April 12, 2018 at 9:24am

    Hi,

    Please send me more your admin account ( username and password ) - to I can login to this page: http://yashowtv.com/wp-admin/


    Best Regards,

    PenciDesign

  •   shiva krishna replied privately
  •  2,700
    PenciDesign replied
    April 12, 2018 at 4:39pm

    Hi,

    I did it help you.

    Seem you have issues when you import demo.


    Best Regards,

    PenciDesign

  • shiva krishna replied
    April 23, 2018 at 5:55am

    hi 

    Refused to display www.youtube.com/watch?v=gppVzSSnwg0&feature=youtu.be' in a frame because it set 'X-Frame-Options' to 'sameorigin'.

    Due to this above error the video is not playing in popup window.

    So please rectify this error


  •  2,700
    PenciDesign replied
    April 23, 2018 at 7:23am

    Hi,

    Please use the correct URL format for your post video format:

    Example:

    https://www.youtube.com/watch?v=bwsN8IUp38c

    And make sure the videos doesn't block for embed.

    Best Regards,

    PenciDesign