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  Public Ticket #1541057
Installing Plugins
Closed

Comments

  • anniebucknall started the conversation
    April 14, 2018 at 12:36pm

    When I try to install the recommend plugins, I get the following error: Download failed. cURL error 7: couldn't connect to host

  •  2,699
    PenciDesign replied
    April 14, 2018 at 12:37pm

    Hi,

    Can you send me your admin url and admin account in a private reply? I will take it a look help you.


    Best Regards,

    PenciDesign

  •   anniebucknall replied privately
  •  2,699
    PenciDesign replied
    April 14, 2018 at 12:48pm

    Hi,

    Please send me username and password to I can login here


    Best Regards,

    PenciDesign

  •   anniebucknall replied privately
  •  2,699
    PenciDesign replied
    April 14, 2018 at 1:04pm

    Hi,

    I installed help you all the recommend plugins. This issues caused by your hosting doesn't allow for download the .zip files inside this hosting.

    Note: This theme just required 2 plugins: Penci Framework and WPBakery. All other plugins is add-on features. You can activate any plugin you want to use.

    Best Regards,

    PenciDesign

  • anniebucknall replied
    April 14, 2018 at 5:01pm

    Thank you!