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  Public Ticket #1541120
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  • monsv87 started the conversation

    Hi :)

    I have a problem changing the header text.
    How do I get my blogname - MoniaMagdalena, instead of Soledad ?

  •  2,700
    PenciDesign replied

    Hi,

    The Soledad display at the top of your site is logo and It's an image.

    You can replace this with your logo via Customize > Logo and Header Options > "Upload Logo" & "Logo for Vertical & Mobile Nav"

    Have a lot of way to help you create a logo, you can search on google with keyword "create logo online free"

    Best Regards,

    PenciDesign

  • monsv87 replied

    I have done that now. But now on the phone, why do I then have to social media icons below each other in the menu? (See attached)

    And I am having a hard time making a portfolio? The manual/video doesn't shoe how you build it from scratch ( i can't make it as a photography portfolio with some sub categories with pictures in. 

    And also.. The instagram slider in the bottom of the site does not work. When I put it on, it is giant - so you cannot see the pictures. I just want it in ordinary/medium sized and to slide

  •  2,700
    PenciDesign replied

    Hi,

    1/ Because you're displayed social media on 2 spaces: on the menu and below the logo.

    You can disable one via Customize > Logo and Header Options > un-check on "Enable Social Media on Main Navigation"

    2/ In this video tutorial, we've doing this from the begin - you just need do following it.

    3/ Your config are wrong for this place - please make your config look like this image

    We've said about this in the documentation for Soledad theme here 


    Best Regards,

    PenciDesign

  • monsv87 replied

    thanks. 

    I cannot get the slider to slide though. And I can't use my username? Only tags. The instagram only works with hastag name - Not Instagram username.


    Also.. My homeslider. I love it. But it has too much speed.. people don'r even have time to see the pictures. 

    I have set the speed settings to only 50, and it is still as fast as when it is on 500'. Pretty weird

  • monsv87 replied

    thanks. 

    I cannot get the slider to slide though. And I can't use my username? Only tags. The instagram only works with hastag name - Not Instagram username.


    Also.. My homeslider. I love it. But it has too much speed.. people don'r even have time to see the pictures. 

    I have set the speed settings to only 50, and it is still as fast as when it is on 500'. Pretty weird


    Http://moniamagdalena.com

  •  2,700
    PenciDesign replied

    Hi,

    1/ Your slider to heavy because you didn't regenerate thumbnails after activate the theme.

    We've said about it in the documentation for Soledad theme here

    Please install plugin Regenerate Thumbnails - After installed the plugin Regenerate Thumbnails, go to admin > Tools > Regen. Thumbnails > Click button "Regenerate All Thumbnails" and wait for it until it's done 100%

    Also, check this guide to improve your site speed: https://pencidesign.ticksy.com/article/11405

    2/ For instagram, please send me your admin url and admin account ( username and password  ) - in a private reply. I will take it a look help you.


    Best Regards,

    PenciDesign

  • monsv87 replied

    Hi :)
    Apologize for the late respond, but i didn't see the e-mail, that you hd answered me.

    Now I have regenerated the thumbnails & the speed, but nothing happens.

    Is it password & username to Instagram or to my website you want? & how do I send you a private message?

    I can seee that my post is not chronological (newest first & oldest last) why is that?
    My post should be sticky, to be shown on the front side, yes?


    Thanks


    Monia


  •  2,700
    PenciDesign replied

    Hi,

    1/ Please send me your site admin url and admin account ( username and password  ) - not instagram account. I made this ticket is private, so you don't need to worry about this.

    2/ No - If you makes your posts is sticky posts. It will override the order with all posts not sticky.

    You shouldn't set sticky posts for any posts.


    Best Regards,

    PenciDesign

  •   monsv87 replied privately
  •  2,700
    PenciDesign replied

    Hi,

    1/ About instagram issues, I see it work fine now.

    2/ This issue caused by you did selected Customize > General Options > Sort Order >  is "Ascending"

    I just change it to "Descending" and seem it working fine now.

    Please un-sticky all your posts to make sure it work fine for all


    Best Regards,

    PenciDesign

  • monsv87 replied

    Thank you for that! I was going crazy over the posts :)

    The instagram still is by #hashtag and not username? See attached

  •  2,700
    PenciDesign replied

    Hi,

    I just updated the plugin to latest version and now it work fine with username.


    Best Regards,

    PenciDesign

  • monsv87 replied

    Thank you so much for all your help :)

  • monsv87 replied

    Aaaand here I am again - Sorry!

    I just have one thing.
    I have read the manual, and tried to do what it says, but nothing happens.....

    I want a video for primary picture.

    The manual says that I have to put the link into the form above, and choose video.

    It comes above the text after saving, but not as primery picture, on the blogs front side, when I look through the posts (Like every post have a picture - primary, on the front side)



    See attached.



    See attached

  •  2,700
    PenciDesign replied

    Hi,

    Yeah, you need to set a featured image for all your posts. 

    The video icon will appears on the featured images in the layout you're using.

    The video just appears on Standard & Classic layouts as showing on our demos.


    Best Regards,

    PenciDesign

  • monsv87 replied

    It just makes no sense, because then why are all these tabs installed to choose video, quote, standard etc?

    If I choose standard, I cannot put a video link in?
    And I cannot add a video in the 'featured image' link in the right side

    I cannot get a "video" to appear as featured image on the front side.
    The manuals are not very good explained :(

  • monsv87 replied

    I am so sorry for all the trouble, but I don't think that the manuals are very well explained :(

  •  2,700
    PenciDesign replied

    Hi,

    You can take a look here - you will see the way Video Posts Format displayed.

    Will has an icon play appears on featured images - and when you go to the posts - your video will appears.

    And as I said in my previous comment, if you want to make video appears on your layouts - please use Standard or Classic layout. All other layouts doesn't supports appears video post format on the layouts.


    Best Regards,

    PenciDesign

  • monsv87 replied

    Can you send me a link to the video? That is just a link to the front side of soledad video. There are a lot of videos ;) Can't find it :)

  •  2,700
    PenciDesign replied

    Hi,

    All the posts on video demo is video posts format That's the way video post format work. You can take it a look to understand this.


    Best Regards,

    PenciDesign

  • monsv87 replied

    Yes, but they don't show me how to do it.
    They just show a bunch of different videos

    This - http://pencidesign.com/soledad/soledad-document/#postsdoesn't help at all either. So it is not easy to set up this theme ;)


  •  2,700
    PenciDesign replied

    Hi,

    Really, I don't know what's difficult here.

    You just need set an featured image for your video posts format and everything will work. 

    On the layout - it will appears like this image

    If you want to make the video appears on the layout - you need to use classic or standard layout as I said before - here is example for standard layout.


    Best Regards,

    PenciDesign