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  Public Ticket #1542489
Easy recipe plugin
Closed

Comments

  • theonewithallthetastes started the conversation

    Hello,

    First of all I would like to say that the theme is fantastic!

    I love all the customization options predicted and provided, so... well done Penci team!

    I have a question regarding EasyRecipe (plus) plugin that I have been using in the previous custom theme and still using in the current one.

    It appears that when I am using plugin's 'live formatting', changes (like fonts, colors, margins) are not being saved.

    As soon as the page is being refreshed, all changes are gone and I can only see the default values.

    Could you please help/advise?

    Please let me know in case further information is required from my side.

    Thanks in advance!

  •  2,699
    PenciDesign replied

    Hi,

    Thank you for loving our theme and your great words about our theme.

    Have you deactivate all plugins and try it again? If it work, you can enable each plugin to check what's plugin caused this issue.

    If it still doesn't work, please send me your admin url and admin account ( username and password  ) and what's options you did change and it's not saved - in a private reply. I will take it a look help you.

    Best Regards,

    PenciDesign

  • theonewithallthetastes replied

    Thank you for the prompt response.

    I deactivated all plugins and proceeded as advised below, however the changes are still not saved.

    Could you think of any other reason that may cause this issue?

    Thanks!


  •  2,699
    PenciDesign replied

    Hi,

    Hmm, strange. Please send me:

    - Your admin url

    - Your admin account ( username and password  )

    - What's options you did changes and it's not saved?

    And we will check it help you.


    Best Regards,

    PenciDesign

  •   theonewithallthetastes replied privately
  •   PenciDesign replied privately
  •   theonewithallthetastes replied privately
  •  2,699
    PenciDesign replied

    Hi,

    I just checked your site and I still can see the ajax from easyrecipe working fine. The data send and received ok. But, it doesn't update on the front-end. I think this issues come from that plugin itself. You should ask the author of this plugin about this. This issues doesn't related with our theme


    Best Regards,

    PenciDesign

  • theonewithallthetastes replied

    Ok, thank you for your prompt actions and support!