Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1553737
Recipes plugin
Closed

Comments

  • FrancoBar started the conversation

    Hi. Loving this theme so far. Still paying around on a test site and found a bug with your recipes plugin. When I want to edit an already published recipe blog page and click on the update Button the page redirects to an 404 Error page and no updates get done.

  •  2,700
    PenciDesign replied

    Hi,

    Thank you for loving our theme.

    Have you try deactivate all plugins ( except plugins come from the theme ) and try it again? If it work, let's enable each plugin to check what's plugin caused this issue.


    Best Regards,

    PenciDesign

  •   FrancoBar replied privately
  •  2,700
    PenciDesign replied

    Hi,

    Seem it's issues come from the config on your hosting.

    Please check this article for more

    Please change the config for your apache.conf to something like this:

    <VirtualHost *:80>
    .......
    <IfModule mod_fcgid.c>
    FcgidBusyTimeout 3600
    </IfModule>
    </VirtualHost>

    Increase value for FcgidBusyTimeout to 3600 or higher value.

    Best Regards,

    PenciDesign

  •   FrancoBar replied privately
  •  2,700
    PenciDesign replied

    Hi,

    If so, please contact with your hosting provider and tell with them. They will help you do that.


    Best Regards,

    PenciDesign

  •   FrancoBar replied privately
  •  2,700
    PenciDesign replied

    Hi,

    Please send me:

    - Your admin url

    - Your admin account ( username and password  )

    - Your FTP account ( include FTP host, FTP username, FTP password  )

    In a private reply - And I will check it help you.


    Best Regards,

    PenciDesign

  •   FrancoBar replied privately
  • FrancoBar replied

    Hi

    Any updates?

  •  2,700
    PenciDesign replied

    Hi,

    It's fixed now. I just add more this code and it working fine now. This is strange, but we will add more this code in the next update of Penci Recipe. So, don't worries about this.


    Best Regards,

    PenciDesign

  • FrancoBar replied

    Thanks. It work 100% now.

    Thanks again for the awesome support!

  •   PenciDesign replied privately
  • FrancoBar replied

    Rating and review done :-)