Our LIfestyle column is not showing any content when it is clicked on. We performed a plugin compatibility test before contacting you and that did not fix the issue. Also when you click on a menu like Videos, megamenu does not show for any of the other menu items. Can you please assist with this?
It's not issues from us. The plugins need to makes compatible with the theme. Wordpress has millions plugins - we can't make it compatible with all, so we don't provide supports for 3rd plugins doesn't come from our theme. Please ask your plugin author and requirement them to fix it.
Hello,
Our LIfestyle column is not showing any content when it is clicked on. We performed a plugin compatibility test before contacting you and that did not fix the issue. Also when you click on a menu like Videos, megamenu does not show for any of the other menu items. Can you please assist with this?
Hi,
Please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look help you.
Best Regards,
PenciDesign
Hi,
You didn't do like I said, I said with you before to disable the plugins to check what's plugin caused this issues.
The issue caused by plugin NewsEngin - I just deactivated it and everything working fine now.
Best Regards,
PenciDesign
Yes,
But how do we fix it. NewsEngin is the most important plugin on our site, and we cannot deactivate it. How do we fix the conflict?
Hi,
It's not issues from us. The plugins need to makes compatible with the theme. Wordpress has millions plugins - we can't make it compatible with all, so we don't provide supports for 3rd plugins doesn't come from our theme. Please ask your plugin author and requirement them to fix it.
Best Regards,
PecniDesign