Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1558384
Facebook fans 0 but more page likes
Closed

Comments

  • etjallings started the conversation
    April 29, 2018 at 8:52pm

    The social count widget shows 0 facebook fans, based on app id i think. But i want to show number of page likes as number of fans.

  •  2,700
    PenciDesign replied
    April 30, 2018 at 12:20am

    Hi,

    Yeah, we knew about this issues. This issues caused by Facebook has changed the API, our team working on this and we will try to fixed it in the next update version of PenNews.


    Best Regards,

    PenciDesign

  • ofthisplanet replied
    May 10, 2018 at 5:45pm

    Any update on this issue? Looks real bad at 0 fans when we have over 2k

  •  2,700
    PenciDesign replied
    May 11, 2018 at 3:40am

    Hi,

    We've fixed that issues and release a new update for this.

    Please go to Appearance > Themes > update this theme to latest version.

    Also, after updated the theme, go to Appearance > Install Plugins > and update all the plugin you're using.

    And this issue will gone.


    Best Regards,

    PenciDesign

  • ofthisplanet replied
    May 11, 2018 at 4:08pm

    Did the steps mentioned and it is still not working. effingvegan.com

  •  2,700
    PenciDesign replied
    May 11, 2018 at 4:10pm

    Hi @ofthisplanet,

    Please create a new ticket. We will check it help you.


    Best Regards,

    PenciDesign