Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1559938
I cant edit anyting
Closed

Comments

  • lestatoflion started the conversation
    May 1, 2018 at 5:47am

    Hello, I just bought this product, I have a problem, when I create a page I get “404 PAGE NOT FOUND” and try many themes but I can not edit anything, WP bakery doesnt work, please help!!. Tnks.

  •  2,700
    PenciDesign replied
    May 1, 2018 at 10:11am

    Hi,

    Please send me:

    - Your admin url

    - Your admin account ( username and password )

    - Your FTP account ( include FTP host, FTP username, FTP password  ) - if you don't know this account, let's send me your hosting account.

    And we will take it a look help you.


    Best Regards,

    PenciDesign

  •   lestatoflion replied privately
  •  2,700
    PenciDesign replied
    May 1, 2018 at 5:12pm

    Hi,

    I fixed it help you by add more this code to at the end of htacess file:

    <IfModule mod_security.c>
    SecFilterRemove 000267
</IfModule>
SubstituteMaxLineLength 100m

    Seem your hosting limited value SubstituteMaxLineLength - I just increase it and it's working fine now.

    Best Regards,

    PenciDesign


  • alinig replied
    June 16, 2018 at 6:11pm

    I tried this in my htaccess but the error continues.

    I got a 404 error when I try to edit or to create a Page.

    When I try to create or edit a Post, the editor appears without the builder plugin.

    The WPBakery plugin is asking for activation code

  •  2,700
    PenciDesign replied
    June 17, 2018 at 3:25am

    Hi @alinig,

    Please create a new ticket and provide for us:

    - Your admin url

    - Your admin account ( username and password )

    - Your FTP account ( include FTP host, FTP username, FTP password  ) - if you don't know this account, let's send me your hosting account.

    And we will take it a look help you.

    Best Regards,

    PenciDesign