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  Public Ticket #1560688
After activating penci plugins site no longer accessible
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Comments

  • Folkbear started the conversation

    After installing and activating the penci plugins, my site is no longer accessible... How can I solve this, without using a backup?

  • Folkbear replied

    Meanwhile I have renamed the plugins folder and regained access to my site. the white screen of death has disappeared. however, I would like to know what plugin is causing this problem...

  • Folkbear replied

    the problem was situated with the pencireview plugin... I have been able to activate all of them now, but...

    I used the soledad theme before and used the old version of pencireview. Now I see that all my reviews are gone... because the tag for reviews uses a numeric string now... how can I retrieve my reviews from before?


    Where can I find my reviewinput in the sqldatabase? If I can find it there, it will be a hassle, but I can restore the data...

  •  2,700
    PenciDesign replied

    Hi,

    Please send us:

    - Your admin url

    - Your admin account ( username and password  )

    - Your FTP account ( include FTP host, FTP username, FTP password ) - if you don't know this account, let's send me your hosting account.

    In a private reply - And we will take it a look help you.

    Best Regards,

    PenciDesign