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  Public Ticket #1566195
Activating theme - API Error
Closed

Comments

  • wishibam started the conversation

    Hi i just bought the theme. When i want to activate it, it says API Error. Could you please help me to activate it ?

    Thanks

  •  2,700
    PenciDesign replied

    Hi,

    Seem it's issues from Envato API. Please try again after. If after some hours, it still doesn't work. Let's send me your admin url and admin account ( username and password  ) - in a private reply. I will take it a look help you.


    Best Regards,

    PenciDesign

  •   wishibam replied privately
  •   PenciDesign replied privately
  • wishibam replied

    Awsome !  Thank you very much. 

    Two things left : wheni try to import from  > tools > import > Live Journal >> Installation failed: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

    Second : when i try to install plugins like contact form or Mailchimp; it says something went wrong... 


    Could you please help me ?

    Thank you very much !!

  •  2,700
    PenciDesign replied

    Hi,

    Seem it's issues from your hosting - because when I access to your plugins page - it appears the same:

    http://34.251.246.196/wp-admin/plugin-install.php

    So, please contact with your hosting provider and ask them about this.


    Best Regards,

    PenciDesign