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  Public Ticket #1567734
Activation key
Closed

Comments

  • Rubin Pramod started the conversation
    May 8, 2018 at 10:32am

    I'm unable to find the activation key. I tried finding it with the theme files, but didn't find it there. On reading the documentation i tried to download a license certificate & purchase code pdf but there was no activation code in the pdf i got.

  •  2,699
    PenciDesign replied
    May 8, 2018 at 10:34am

    Hi,

    You can check this guide to know how to find activation key:

    https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-


    Best Regards,

    PenciDesign

  • Rubin Pramod replied
    May 8, 2018 at 10:44am

    I tried the same, but unfortunately the item purchase code is invalid. I went o the following page to activate by theme

    soledad (in the dashboard) -> active theme

  •  2,699
    PenciDesign replied
    May 8, 2018 at 10:45am

    Hi,

    Please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look on this help you.


    Best Regards,

    PenciDesign

  • Rubin Pramod replied
    May 8, 2018 at 11:38am

    we are doing on  localhost ...

  •  2,699
    PenciDesign replied
    May 8, 2018 at 12:00pm

    If so, let's continue to do that. When your site live, try it again


    Best Regards,

    PenciDesign

  • Rubin Pramod replied
    May 8, 2018 at 12:59pm

    i installed import demo theme ..where i can see theme

  • Rubin Pramod replied
    May 8, 2018 at 1:02pm

    do you have any customer number so i can call??


  •  2,699
    PenciDesign replied
    May 8, 2018 at 3:31pm

    Hi,

    Sorry we don't provider call supports.

    After imported demo, you can see it again on your homepage.

    If you didn't see it, please go to Dashboard > Settings > Reading > and make sure your config look like this image.

    We've said about this in the documentation for this theme here


    Best Regards,

    PenciDesign

  • Rubin Pramod replied
    May 9, 2018 at 5:08am

    i download beauty theme and goes to main page i cant see beauty theme ..

  • Rubin Pramod replied
    May 9, 2018 at 5:11am

    looks below image 

  • Rubin Pramod replied
    May 9, 2018 at 5:34am

    import demo theme where is it store?


  •  2,699
    PenciDesign replied
    May 9, 2018 at 7:53am

    Hi,

    Please check this video tutorial to know how to import a demo.


    Best Regards,

    PenciDesign

  • Rubin Pramod replied
    May 9, 2018 at 8:36am

    i did everything ...

  •  2,699
    PenciDesign replied
    May 9, 2018 at 8:37am

    Hi,

    Please send me your admin url and admin account ( username and password  ) - in a private reply. I will take it a look help you.


    Best Regards,

    PenciDesign

  • Rubin Pramod replied
    May 9, 2018 at 8:56am

    i am doing on local host ...how can i gave and look below image they asked me activation key

  •   PenciDesign replied privately
  • Rubin Pramod replied
    May 9, 2018 at 9:26am

    can you connect me on  teamviewer ??

  •   PenciDesign replied privately
  •   Rubin Pramod replied privately
  • shubham replied
    May 9, 2018 at 11:02am

    can i get the HTML5 template instead of wordpress theme for the given link... i.e. http://soledad.pencidesign.com/soledad-magazine/

  •  2,699
    PenciDesign replied
    May 9, 2018 at 11:07am

    Hi @shubham,

    Sorry, currently this theme doesn't provide HTML version.


    Best Regards,

    PenciDesign

  • shubham replied
    May 9, 2018 at 2:11pm

    how can i get HTML version of this template

  •  2,699
    PenciDesign replied
    May 9, 2018 at 2:12pm

    Hi,

    As I said: we don't provide HTML version of this theme.


    Best Regards,

    PenciDesign