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  Public Ticket #1572347
Mobile Optimisation
Closed

Comments

  • Empirebridal started the conversation

    Hello, I have uploaded your Soledad theme and the site is live.  But the site does not confirm to mobile phone.  It says that the theme is 100% responsive to all devices, but it does not conform to mobile.  Would you know why this is?  Or how I go about getting it to be mobile friendly?  I was wondering if maybe something didn't download properly when installing the theme. 

  •  2,700
    PenciDesign replied

    Hi,

    I see you have an CSS to caused that issue. And this css code come from a plugin from Fusion.

    Let's check and deactivate that plugin.


    Best Regards,

    PenciDesign

  • Empirebridal replied

    oh, i see. That is because I was originally using a different theme on my local host when i was designing my site and didn't like the theme..then I found your theme which I love, but it kept the Fusion stuff there.  I didn't think it was right.  Do you want me to deactivate the plugin. Which one?  Fusion Builder and Fusion Core are there...should I deactivate both?

  •  2,700
    PenciDesign replied

    Hi,

    You should deactivate all. Because this theme doesn't need for use that plugins.


    Best Regards,

    PenciDesign

  • Empirebridal replied

    AMAZING! It worked. Thank you so much.   

    I am not sure why, but I don't have the Visual Composer.  Can I find that plugin in the downloads and import it?  How do I get that?

  •  2,700
    PenciDesign replied

    Hi,

    We've said about this issue here - Please check it.


    Best Regards,

    PenciDesign