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  Public Ticket #1581079
Updating Soledad from 5.1 to 5.2
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Comments

  • Delayre started the conversation

    Hello, 

    I have just updated my Wordpress version to 4.9.6, and it seems all Social Media Icons have disappeared from my header. I have double checked my options in the "Logo and Header" as well as "Social Media" menus, to no avail.

    I am wondering if this is due to my Soledad version still being 5.1?

    I would like to update to 5.2, however, I am wondering if by doing this, I will have to reset all customisation manually (header, fonts, colours, sliders...).

    If so, that would be quite time-consuming. Is there a way to save/export my customisation options in order to re-implement them quickly once Soledad has been deleted and the 5.2 version subsequently installed?

    Thank you very much, have a nice day!

    Best regards,

    François

  •  2,700
    PenciDesign replied

    Hi,

    1/ I still can see your facebook displayed - and as we checked, Soledad version 5.1 is compatible with Wordpress 4.9.6

    2/ To update this theme, please check this guide ( you don't lose anything ):

    https://pencidesign.ticksy.com/article/11593/


    Best Regards,

    PenciDesign

  • Delayre replied

    Hi, thank you very much for your prompt reply! 

    So you know, I found out it was Adblock that started to hide the Facebook icon after updating Wordpress to 4.9.6. Deactivating it sorted it out. Problem is, many people are using Adblock and might therefore not see the Social Media Icons... however, you may not be able to do anything about this since it seems to be related to the Wordrpress version update.

    Have a nice day!