I have a problem with social media options. When I go to Personalize-> social media options and fill in e-mail adress or instagram whole link than it shows 404 error page after clicking on it (on a top bar: attachment 1) instead of redirecting to e-mail or Instagram site. Can you please, guide me?
Also, I cannot find anywhere where to remove social media icons from the table that is around the blog (atatchement2)
1) mailto: [email protected] - works. Thanks I made with http:// https://www.instagram.com/aeromamiaeromami/ and it still shows "no entrance" sign when I try to press the icon. Co doesn't work still 2) Sorry but I cannot find it anywhere there. I can only change the layout of the post which I don't want to do but I cannot find anywhere where I can just remove Facebook, Twtter, Google and Pinterest, optionally add Instagram and e-mail. Can you please guide me with more details?
Hello, I faced another problem after installing updated Soledad version. Soledad Instagram slider doesn't want to connect to my instagram account as it was before updating.
It says: "No images found! Try some other hashtag or username". My username is: "aeromamiaeromami" and the account is active so don;t know wht after updaing Soledad it does not want to link to Instagram.
I have a problem with social media options. When I go to Personalize-> social media options and fill in e-mail adress or instagram whole link than it shows 404 error page after clicking on it (on a top bar: attachment 1) instead of redirecting to e-mail or Instagram site. Can you please, guide me?
Also, I cannot find anywhere where to remove social media icons from the table that is around the blog (atatchement2)
Hi,
1/ For the email, you need to fill: mailto:[email protected]
For other social media, you need to include http:// or https:// in the link.
2/ Please check options for it via Customize > General Options
Best Regards,
PenciDesign
Thank you for your quick assistance:
1) mailto: [email protected] - works. Thanks
I made with http:// https://www.instagram.com/aeromamiaeromami/ and it still shows "no entrance" sign when I try to press the icon. Co doesn't work still
2) Sorry but I cannot find it anywhere there. I can only change the layout of the post which I don't want to do but I cannot find anywhere where I can just remove Facebook, Twtter, Google and Pinterest, optionally add Instagram and e-mail. Can you please guide me with more details?
Thanks
Katarzyna Małysz
Hi,
1/ I just checked your site and when I click to Instagram button - I go to this page: https://www.instagram.com/aeromamiaeromami/ - It's correct.
2/ Ah, you're using old version of Soledad. Please update it to latest version ( 5.2 ) to get that feature.
To update this theme to latest version, please check this guide:
https://pencidesign.ticksy.com/article/11593/
Best Regards,
PenciDesign
Sorry but inslalation filed. Information atatched. I'd appreciate quick help as I uninstalled SOledad and left without anythin actially now.
RegardsKatarzyna Małysz
Hi,
You need to extract download package from themeforest and use soledad.zip for your install.
Best Regards,
PenciDesign
I managed to install finally but I received request to iput code. Where can I get it? Atatcehd the request.
You can click to "Find your Envato code" to know how to find that code.
Best Regards,
PenciDesign
Hello, I faced another problem after installing updated Soledad version. Soledad Instagram slider doesn't want to connect to my instagram account as it was before updating.
It says: "No images found! Try some other hashtag or username". My username is: "aeromamiaeromami" and the account is active so don;t know wht after updaing Soledad it does not want to link to Instagram.
Reagrds
Katarzna Małysz
Hi,
Please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look help you.
Best Regards,
PenciDesign