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  Public Ticket #1590688
Problems with Polylang
Closed

Comments

  • Outi started the conversation

    Thank you for your beautiful theme. Love working with it. Now I have major problems that started when I tried to use Polylang.

    I want to have my site on two languages, my native tongue and English. Installed Polylang. Translating posts,  pages and strings worked well but never got the homepage nor the menu show in English. 

    Got frustrated because of the problems and, in the end, deactivated Polylang. After that all links were broken. Now I can't view any of my posts or pages. 

    Do you have any idea what happened and how I could fix this?

  •  2,699
    PenciDesign replied

    Hi,

    Thank you for loving our theme.

    Please check documentation for config navigation when use Polylang here

    And check documentation for polylang here

    Seem you didn't checked it beforeWe have a lot of customer still use this plugin without any issue


    Best Regards,

    PenciDesign

  • Outi replied

    Thank you for your answer. 

    When I started I followed the Polylang instructions and created the two menus, got the language switcher to show on the menu, got the strings translated etc. Then, I don't know what I did and what was the action that caused the catastrophe.

    At the moment, the whole site seems to be broken. Everything looks fine on the backend but on the frontend the only page visible is the homepage. All other pages and post show a totally blank page. Even the new pages 

    I sincerely hope that somebody could help me.

     

  •  2,699
    PenciDesign replied

    Hi,

    Please send me: 

    - Your admin url 

    - Your admin account ( username and password ) 

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.


     I will take it a look help you. 


    Best Regards,

    PenciDesign

  •   Outi replied privately
  •  2,699
    PenciDesign replied

    Hi,

    I just checked your site and when I switch the permalink to default - it work.

    https://www.ullakkotuotteet.com/wp/wp-admin/options-permalink.php

    So, this issues doesn't related with our theme - something from plugin broken that or you did something to make the custom links doesn't work. I think you should ask author of this plugin to know what's the issues.


    Best Regards,

    PenciDesign

  • Outi replied

    Thank you, you're an angel!!!!!!!!! I was afraid I'd have to start building the site all from scratch. I'm so glad that the solution was so simple. I tried every possible setting myself but apparently didn't try that one.

    Your theme is working beautifully, it's just me making all these mistakes. I'll check with the plugin developers how to proceed from this.