Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1594000
No comments?
Closed

Comments

  •  1
    Mannenmedia started the conversation
    May 31, 2018 at 8:31am

    Hi Penci, 

    I can't seem to turn on the comments. The box just won't appear. Any tips??

    I also tried Disqus, but they said that the comments must be turned on, then Disqus takes over. Tried with and without Disqus. No commentbox appears...

  •  2,699
    PenciDesign replied
    May 31, 2018 at 8:39am

    Hi,

    Please go to Customize > Single Post Options > and make sure you don't check to "Hide Comment Box"

    Also, I see you're using this theme on 2 websites, have you purchased 2 licesnes of this theme for this 2 websites? Because with one license, you just can use for one website


    Best Regards,

    PenciDesign

  •  1
  •  2,699
    PenciDesign replied
    May 31, 2018 at 9:11am

    Hi,

    Seem you did check here ( via Dashboard > Settings > Disscusion ) to caused that issues.

    Please un-check it. 

    Also, I see you're using this theme on 2 websites, have you purchased 2 licesnes of this theme for this 2 websites? Because with one license, you just can use for one website.


    Best Regards,

    PenciDesign